Terms and Conditions

Tuition fee payment schedule

1. For camps of three days and less duration, full payment must be received at the time of booking.
2. For camps of more than three days duration booked at standard tuition charges 50 percent of the tuition fee is payable at the time of booking (except when an instalment plan is available or a special holding deposit has been offered); the remainder must be paid within 45 days, and no later than seven days prior to the starting date of the camp. An admin fee may be applied to payments made in instalments.
3. For registrations made under a discount scheme (such as early bird bookings or multiple registrations) the tuition must be paid in full at the time of booking. Only one discount may be applied to each registration.
4. A late registration fee can be charged. Details of the deadline from when the late registration fee is payable will be posted on the VbDC website.

Accommodation and additional fees payment schedule:

5. Fees for accommodation, or any costs additional to the tuition (e.g. special needs, excess transport costs, services not included in the package etc.) must be paid in full 45 days after registration, and in any case no later than 60 days prior to the date of the camp (except when an instalment plan is agreed, or a special holding deposit has been offered).
6. Registrations received less than 60 days prior to the date of the camp require tuition, accommodation and additional fees to be paid in full at the time of registration.
7. Enrolment at a camp is not confirmed and secured until full tuition payment is received.

Cancelations, credit card use and refunds

8. In case of cancelation, a full refund of the amount paid minus an administration fee of up to £150 (or an amount specified in a special offer) can be made if the booking is cancelled more than 120 days before the first day of the camp.

• Between 120 and 90 days before the first day of the camp a refund of 50 percent of the full amount paid at that time (or an amount specified in a special offer) minus an administration fee will be made.
• Under 90 days before the first day of the camp a refund of 25 percent of the full amount paid at that time (or an amount specified in a special offer) minus an administration fee will be made.
• Withdrawal from the camp while it is in progress, or non-attendance at a camp session will not constitute a condition for refund.

9. Amounts paid at the time of cancelation can be retained on account for up to 365 days and applied to a camp at a later date. If a refund is later requested it will be made on the terms applicable at the time of cancelation.
10. Card users should be aware that a service fee is sometimes added by the card company to credit or debit card transactions made via the VbDC website. Information on other methods of payment, such as electronic bank transfers, bank drafts or cheques, can be provided on request.

Packages, fee structures and insurance

11. VbDC periodically offers options for camps, which may include a residential and activities package, host family accommodation, language tuition, educational courses, video recording, and other services. These will be described on the VbDC website.
12. Campers are to arrange for their personal medical and travel insurance to cover illness and injury; property theft, loss or damage; and disruption to, or failure of, travel arrangements.
13. Fees do not cover travel from home port of departure to UK port of arrival (and return travel from UK to home) or personal spending money.
14. Travel to and from activities scheduled for residential camp participants is included in the residential package, except in cases where travel to an event is exceptional in which case any such costs will be noted in the fee structure. Transfers between designated ports of entry/departure and the dormitory of residence is included in the residential camp package. Charges will apply to transfers from non-designated ports of entry/departure. Day campers can be provided with local transfer transport at a set fee, which is available after residential campers have been transported.

Services and environment

15. Organisers will endeavour to provide an environment, all appropriate services, individual assistance and advice necessary to make the camp a rewarding and educational experience for the athlete. As all camp activities are group events, the organisers will endeavour to provide them for the group as a whole first, with any specific, non-emergency personal assistance having a second priority. Campers and their families are expected to take part in the camp in this spirit of group participation.
16. VbDC will undertake to find the most appropriate personnel for training, lectures and support in its sports tuition. Coaching staff will, apart from exceptional circumstances, be affiliated with Volleyball England or the national volleyball federation of their home country and hold appropriate coaching qualifications in their home country. In the case of UK resident personnel, VbDC will require UK DBS (child safety) checks to have been made. Coaches from other countries will be asked to provide similar certification from their home country. Any staff members who do not fulfil these requirements will be accompanied at all times by a VbDC officer who possesses the necessary certification.
17. When private housing is provided, the host family will be vetted by VbDC, which will be the primary contact with the host family. If required, VbDC can arrange for the host family and parents of the camper to be introduced.
18. Campers are responsible for the care and possession of their personal belongings. VbDC will not be held liable for loss or damage to any personal items brought to the camp.
19. Campers may not wear any jewellery, clothing or items considered dangerous in a sports environment at the training sessions, or which may be deemed as inappropriate for VbDC volleyball training.
20. During the course of a camp, when campers are under the supervision of VbDC personnel, the campers may not leave the course without the written permission of the camper’s parent or guardian. When a course or camp is in session, the camper will be required to remain in the immediate vicinity of the activities. Departure from the controlled area constitutes grounds for immediate dismissal on the grounds provided in note 21.
21. Campers who cause repeated disruption or impede the course can be dismissed and there will be no refund of fees; return transport charges will be met by the dismissed camper. Organisers reserve the right to dismiss any camper who has persistently caused disruption; who has repeatedly disregarded requests or instructions regarding safety or social behaviour; who has been responsible for consistently unsportsmanlike conduct; or who has in any way caused individuals or the group as a whole to be unable to participate in the organised course material in an appropriate environment. In the case of such a dismissal being necessary, a written explanation for the reasons for dismissal will be provided. The decision of the organisers in such instances is final.
22. VbDC reserves the right to make unscheduled changes to the camp programme when in the best interests of the programme and the athletes.

Documentation

23. All required documentation must be completed and submitted before the camper is permitted to take part in any session.
24. Campers must provide a full history of any injuries, disorders or illnesses that may need to be taken into consideration in the supervision of the camper. VbDC will not be responsible for exacerbation of any such conditions about which it has not received full details.
25. Official documents for the confirmed transport arrangements for the camper, or copies, must be provided to the organisers in advance of travel.

VbDC reserves the right to make changes or amendments to these terms and conditions at any time, and without prior notice