One of the things that struck me was the scale of the whole event and at the same time the attention to detail. Of course the Olympics are huge; everyone knows that, but everything from the industrial scale operation of collecting our uniforms right down to the zealous protection of the Olympic partner brands –for example every one of the “pixel” units at the Olympic stadium had the manufacturers name blanked out – the thought and planning that went every aspect of it was astounding. I remember coming out of the Olympic park, two of the games makers who were directing spectators were performing an impromptu version of Summer Nights from Grease from either side of the walkway to entertain the queuing spectators. I’m sure nobody specifically told them to do that, they would have been given a general instruction for their role (get spectators in and out of the Olympic Park in safety) and left alone to figure out the best way of doing it (happy & singing spectators don’t cause crushes). The success of the games was in many ways down to the Games Makers, the organisers invested a lot of time and money in not only training them but also involving them in the whole ethos of the games, so like the two singers at the Olympic Park when given the chance, they simply “got it”.I was told after the first week the typical retention rate of volunteers at previous Olympics was around 80- 85%, in London it was around 96%. The organisers had done a great job at motivating and sharing a common purpose and vision with a huge number of people from all sorts of backgrounds and had got them all play their part. enough to be selected to work at the women’s final, even though we had headphones on the noise was so loud that at times we couldn’t’t hear each other. What will stick in my mind was just how friendly everyone was in London, for a few weeks some form of
Olympic magic dust descended on the country.